Last updated: June, 2024
This Privacy Policy outlines how Artistry by Viktor Janouch (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from viktorjanouch.com (the “Site”), or use our services. This policy applies to you as a customer, website visitor, or any individual whose information we collect in connection with our services (collectively, the “Services”).
Please read this Privacy Policy carefully. By using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, operational, legal, or regulatory reasons. The revised policy will be posted on the Site, and we will update the “Last updated” date accordingly.
How We Collect and Use Your Personal Information
We collect personal information about you from various sources to provide our Services and manage our Site. This section describes the types of personal information we collect and how we use it.
Information We Collect Directly from You
Includes:
- Basic contact details: name, address, phone number, email.
- Order information: billing and shipping addresses, payment confirmation.
- Account information: username, password, security questions.
- Shopping behavior: items viewed, added to cart, or wishlisted.
- Customer support interactions.
Information We Collect through Cookies
We use cookies and similar technologies to collect information about your interaction with our Services, such as device and browser information, IP address, and how you use our Site.
Information from Third Parties
We may receive information about you from third parties, such as:
- Service providers (e.g., Shopify) supporting our Site.
- Payment processors for transaction handling.
- Third-party tracking technologies for advertising and analytics.
How We Use Your Personal Information
- Service Provision: Processing payments, fulfilling orders, managing accounts, shipping, returns/exchanges, and customer reviews.
- Marketing and Advertising: Sending promotional communications and tailoring advertisements.
- Security and Fraud Prevention: Protecting against illegal or malicious activity.
- Communication: Customer support and service improvement.
Cookies
We use Cookies for Site functionality, analytics, and advertising. You can manage your browser settings to reject Cookies, but this may affect your experience with our Services.
Disclosure of Personal Information
We may disclose your information to:
- Service providers and partners for operational purposes.
- Shopify and other marketing partners for advertising.
- Legal or regulatory requirements and business transactions.
User Generated Content
Any content you post publicly on our Services is accessible to others. We are not responsible for privacy or security of such information.
Third-Party Websites and Links
Our Site may link to third-party sites. We are not responsible for their privacy practices.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect children’s data.
Security and Retention of Your Information
We take measures to protect your information but cannot guarantee perfect security. Retention of your personal data depends on various factors such as account maintenance and legal obligations.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including access, deletion, correction, and data portability. You can manage communication preferences and exercise your rights by contacting us.
International Users
Your information may be transferred and processed outside your country, including in the United States.
Contact
For questions about our privacy practices or to exercise your rights, please contact us at janouchviktor@gmail.com.
GDPR Compliance
For EU Residents: In compliance with the General Data Protection Regulation (GDPR), we extend the following additional rights and protections to residents of the European Union:
Data Processing Basis
- Consent: We process personal data based on your consent for specific purposes such as marketing and personalized advertising. You can withdraw your consent at any time.
- Contractual Necessity: For processing operations necessary to fulfill a contract with you (e.g., processing orders).
- Legal Obligations: If we are legally required to process your data (e.g., tax regulations).
- Legitimate Interests: For purposes like fraud prevention, network security, and business interests unless overridden by your rights and interests.
Your Rights under GDPR
- Access: You have the right to request access to your personal data that we hold.
- Rectification: You can request correction of inaccurate personal data.
- Erasure: In certain circumstances, you may request the deletion of your personal data.
- Restrict Processing: You have the right to request that we restrict processing of your personal data.
- Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Object: You have the right to object to the processing of your personal data for specific purposes.
Data Transfer
We transfer personal data outside of the EU in compliance with GDPR through various legal mechanisms, including Standard Contractual Clauses or relying on a determination of adequacy.
Data Protection Officer (DPO)
We have appointed a Data Protection Officer (DPO) responsible for overseeing GDPR compliance. You can contact our DPO at [Insert DPO Contact Information].
Complaints
You have the right to lodge a complaint with your local data protection authority (DPA) if you believe that our processing of your personal data infringes the GDPR.
For more information or to exercise your GDPR rights, please contact us at janouchviktor@gmail.com.